Privacy Policy

Last updated: July 26, 2025

StatComm, LLC ("StatComm", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application, website (https://statcomm.net), and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number, and other contact information provided by users.
• Role-based identifiers, such as paramedic, nurse, or physician, as part of clinical profiles.

b. Health & Patient Information

• Medical data submitted through the app, including symptoms, vital signs, images, such as driver's licenses or injury photos, and structured clinical assessments.
• Classification data, such as trauma, cardiac, or stroke alerts.

c. Device & Usage Data

• IP address, device type, operating system, and app usage patterns.
• Location data via GPS, used to track EMS units in real time.

d. Media Uploads

• Securely transmitted and encrypted media, including photos and documents, shared via the app by authorized clinical users.

2. How We Use Your Information

We use your information to:

• Enable real-time patient reporting and communication between EMS and hospital personnel.
• Track ambulance location and estimated arrival times.
• Deliver push notifications.
• Improve clinical efficiency by generating automated summaries based on complaints.
• Ensure security, performance, and compliance with medical data regulations.

3. Sharing of Information

We do not sell your personal data. However, we may share information with trusted service providers as needed to operate our services:

• HERE Technologies: Real-time GPS tracking.
• OneSignal: Push notification delivery.
• OpenAI: Complaint data is used to generate clinical summaries. No identifiable personal data is included.
• WordPress: Marketing website hosting and analytics.

These providers are contractually required to safeguard your information and may not use it for any purpose beyond what is required for our services.

4. Data Security

We are committed to protecting your information using industry-standard safeguards, including:

• HTTPS encryption for all data transmission.
• Storage of patient data in encrypted format within a secure MySQL database.
• Access controls and audit logs for all clinical interactions.

We aim to comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect Protected Health Information (PHI) accordingly.

5. Data Retention & Deletion

• Users may request deletion of their account and most associated data.
• Some data, including audit logs and patient records, may be retained as required by law or internal compliance protocols.
• Requests for deletion should be sent to chris@statcomm.net.

6. Children's Privacy

StatComm is not intended for use by children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Please contact us for any requests or concerns.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and reflected by the "Last updated" date at the top.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact:

StatComm, LLC

Email: chris@statcomm.net